Hire your operations team, one agent at a time

Fulfillment and exceptions

Watches every order around the clock. Catches stuck fulfillments, failed payments, address errors, and split shipments — then drafts the fix and asks for your approval before acting.

• Flags orders stuck at your 3PL for more than 48 hours
• Drafts carrier escalations and re-ship requests
• Fixes address validation failures before they become tickets
• Handles split shipments, pre-orders, and out-of-stock scenarios
• Chases fulfillment partners so you never have to

Product data and listings

Keeps your product data clean across every channel. Bulk uploads, unique SEO titles and descriptions, image checks, and cross-channel sync — without a single CSV export.

• Writes unique, SEO-ready titles and descriptions at scale
• Syncs products and stock across Shopify, Woo, and marketplaces
• Detects missing images, broken variants, and duplicate SKUs
• Applies pricing rules and margin formulas across the catalog
• Publishes and retires seasonal products on schedule

Stock and replenishment

Forecasts demand from your real sales velocity, flags slow movers, computes reorder points with lead times, and drafts purchase orders before you stock out.

• Alerts you before a stockout, with revenue-at-risk estimates
• Calculates reorder quantities using lead time and MOQ logic
• Drafts purchase orders for one-click approval
• Surfaces slow movers and dead stock tying up cash
• Reconciles counts between your store and your 3PL

WISMO and returns triage

Answers "where is my order" instantly with live tracking data, triages returns against your policy, and drafts responses for everything else — in your brand voice.

• Resolves WISMO tickets with real-time carrier tracking
• Processes routine returns and exchanges against your rules
• Escalates edge cases to a human with full context attached
• Learns your tone from past conversations
• Works inside Gorgias, Zendesk, or plain email

Payments and finance ops

Matches payouts to orders line by line, flags discrepancies, and assembles chargeback evidence packets automatically.

• Reconciles processor payouts against orders daily
• Flags missing, duplicate, or partial settlements
• Compiles chargeback evidence within response deadlines
• Exports clean summaries for your bookkeeper

Multi-store operations for agencies

Run every client store from one console. Deploy agents across accounts, white-label the reports, and keep an audit trail your clients can trust. Includes 5 store seats.

• One dashboard across Shopify, WooCommerce, and BigCommerce clients
• White-label weekly reports with your agency branding
• Per-client approval policies and audit trails
• Volume pricing as you add stores